SMS Terms & Conditions

Program name: Intelacis Customer Care Messaging Effective date: August 17, 2026

Program Description

Intelacis operates an automated SMS assistant on behalf of businesses — including our product demonstration line, which operates under the demonstration brand "Demo Heating & Air". The assistant replies to people who contacted the business first. Messages may include answers to your questions, quotes, appointment scheduling, and related follow-ups about the inquiry you initiated. This is a customer care program: we send no promotional or marketing messages on these numbers.

We only message you if you started the conversation, through one of three entry points:

1. You called and we missed you. Our voice greeting states that we will follow up with you by text message; by remaining on the line after that notice, you consent to receive our reply at the number you called from.
2. You used the web chat on the business's website. Before you type anything, the chat window displays, above the message box: "If you share your phone number, you agree to receive text messages from [business] about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help." You consent by sharing your phone number in that conversation.
3. You texted the business number directly. Your message is itself the request, and our reply answers it.

The first message we send identifies the business by name, states that it is an automated assistant, and tells you how to opt out. Your consent is never bought, sold, shared, or transferred, and is not a condition of purchasing any good or service.

Message Frequency

Message frequency varies by conversation. You will typically receive between 2 and 10 messages per inquiry.

Cost

Message and data rates may apply. Your mobile carrier's standard charges may apply to messages you send and receive as part of this program.

Opting Out

You can cancel the SMS service at any time by replying STOP to any message. After you reply STOP, you will receive one final message confirming that you have been unsubscribed, and you will receive no further messages from us. To resume the service, call our number again or reply START.

Help and Support

Reply HELP to any message for assistance, or contact us at support@intelacis.com.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

Our Privacy Policy, available at https://intelacis.com/privacy, describes what information we collect and how we use it.

General

This program is intended for use in the United States by individuals 18 years of age or older. We may update these terms from time to time; the current version will always be available at this URL.